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Tuesday November 21 2023

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Andrew Ellson

consumer affairs correspondent

Andrew Ellson is an award-winning journalist and former news editor with a focus on investigations.

Showing 1 - 20 of 2997 results

Just 2% of Black Friday ‘bargains’ are the real deal, says Which?

Black Friday offers should be “taken with a pinch of salt” because only 1 in 50 deals is a genuine bargain, according to Which?

The consumer group...

Tuesday November 21 2023, 7.15am, The Times

The Mayor of London has previously said that the expansion of the Ulez has already improved air quality in London

Sadiq Khan misled public about Ulez benefits, report finds

Sadiq Khan misled the public about the benefits of London’s Ultra Low Emissions Zone, according to a draft report by the advertising watchdog.

Monday November 20 2023, 12.01am, The Times

Some shoppers who use services such as Klarna struggle to keep on top of their debts

Don’t back down on ‘buy now, pay later’ laws, ministers urged

Ministers are wobbling over a promised crackdown on “buy now, pay later” credit, according to Britain’s biggest consumer groups.

In an unusual...

Monday November 20 2023, 12.01am, The Times

The Mayor of London has previously said that the expansion of the Ulez has already improved air quality in London

Sadiq Khan misled public about Ulez benefits, report finds

Sadiq Khan misled the public about the benefits of London’s Ultra Low Emissions Zone, according to a draft report by the advertising watchdog.

Monday November 20 2023, 12.01am, The Times

Citizens Advice estimates that 5.5 million packages are stolen each year

Porch thieves hit hardest on Black Friday, shoppers told

Internet shoppers have been warned to be alert to the growing threat of “porch piracy” this Black Friday as police data showed parcel thefts...

Saturday November 18 2023, 9.00am, The Times

The most common issues were deliveries being left in insecure locations and parcels arriving late

Worst online couriers are named and shamed

Internet shoppers continue to face “substandard” delivery services with none of the main courier companies securing even a three-star rating...

Thursday November 16 2023, 12.01am, The Times

About 60,000 Britons own a property in France

British homeowners in France urge MPs to relax visa rules

Hundreds of Britons who own homes in France are writing to members of the French parliament imploring them to support a change in the law to...

Wednesday November 15 2023, 12.01am, The Times

Dr Miguel Nadal, the former medical director of Travel Insurance Facilities, has been suspended

‘Deplorable’ doctor triggers review of travel insurance claims

Policyholders who were denied payouts or compensation by one of Britain’s biggest travel insurance providers are to have their cases reviewed...

Sunday November 12 2023, 6.00pm, The Times

A glass of red for the chancellor at the Lord Mayor’s banquet in November last year. Alcohol duty has already risen once since then

Hunt poised to hit wine drinkers with second rise in duty

The average price of a bottle of red wine is set to hit £8 because the Treasury is on the brink of raising alcohol duty for the second time in...

Friday November 10 2023, 9.30pm, The Times

Dishoom is among the restaurants that responded to a Times request for comment

Where was your restaurant food cooked? The rise of dark kitchens

Growing numbers of restaurant chains are using off-site “production kitchens” to prepare food as they try to drive down costs and respond to...

Friday November 10 2023, 6.00pm, The Times

Royal Mail will cease to be the default delivery service for Post Office customers sending parcels

Post Office to offer DPD and Evri delivery

For most people the two are synonymous. Few probably even realise they are separate companies. But more than a decade after they formally...

Tuesday November 07 2023, 7.00am, The Times

Will Wright runs Not in the Dog House, which has been inundated with negative reviews. Gina Stockwell, his girlfriend, would post on its Instagram feed

Dogs, debt and the seller who left pet owners out of pocket

Trading Standards, Action Fraud and Google have been accused of failing to protect thousands of dog owners from a “rogue” online retailer.

Saturday November 04 2023, 12.01am, The Times

Users claim that CBD helps them with a variety of ailments from acne to chronic pain, but more research into it its effectivness is needed

CBD products free to contain low levels of cannabis compound

New laws will be drawn up to allow CBD products to contain small amounts of the compound of the cannabis plant that makes users feel high.

Thursday November 02 2023, 7.15am, The Times

Jews protest outside Broadcasting House against the BBC’s coverage of the war

What could the Israel-Hamas war mean for the UK?

For most people in Britain the conflict in the Middle East feels a million miles from their everyday lives — something they see on TV, read about...

Wednesday November 01 2023, 11.25am, The Times

Ford Mondeos were seen as the car of choice for boring people but a trend for nostalgia has prompted a rise in demand

Mondeo man has last laugh as value of 20-year-old cars soars

Mondeo man used to be mocked as boring and uninspired. A middle-of-the-road “Mr Average” who probably voted Tory but did not mind Tony Blair and...

Wednesday November 01 2023, 12.01am, The Times

The crownless pineapples will be sold with less packaging to reduce waste

Off with their heads: pineapples lose crown

The pineapple is in for a haircut — at one big supermarket chain at least. Sainsbury’s has announced that it will start selling a crownless...

Tuesday October 31 2023, 7.35pm, The Times

Greta Thunberg during the Oily Money Out protest in London last week. Her generation — Gen Z— say they are concerned about climate change but are taking less action to lower their carbon footprint than older Britons

Young people ‘failing to act on carbon concerns’

Greta Thunberg may be the voice of a generation alarmed about climate change but she is also the voice of a generation failing to do much about...

Monday October 30 2023, 12.01am, The Times

There were almost 7,000 reports of bike thefts last year at railway stations

Bikes stolen from rail stations up by 40% in a year

Bicycle thefts at railway stations surged last year but the police are becoming worse at catching offenders despite widespread CCTV cameras.

Monday October 30 2023, 12.01am, The Times

Libraries have rejected the idea that there is bias in the criteria they use to select books to stock

Libraries ‘shunning gender-critical authors’

Public libraries stock more books by trans activists than gender-critical writers, though research shows that the campaigners’ books are less...

Monday October 30 2023, 12.01am, The Times

Many customers have given up meat on health grounds but others are put off by rising prices

Meat-eating drops to lowest point since 1970s

Britons are eating less meat than at any point since the 1970s as the cost of living crisis and the rise of veganism and vegetarianism lowers...

Wednesday October 25 2023, 12.01am, The Times